Returns & Refunds

We are committed to providing our customers with high-quality products and exceptional service. To ensure that you are completely satisfied with your purchase, we have established the following return policy: - If you receive a damaged or defective product, please contact us as soon as possible at [insert email address or phone number]. We will arrange for a replacement product to be sent to you at no additional cost. - If you are not satisfied with your purchase for any reason, you may return it within 14 days of receiving your order. To initiate a return, please contact us at [insert email address or phone number] and provide your order number and the reason for the return. We will provide you with a return shipping label and instructions on how to return the item. When requesting a return inquire if your return qualifies for a free return shipping and our customer service agent will check this for you. - All returns must be in their original packaging and in the same condition as when they were received. We reserve the right to refuse a return if the item has been opened or used. - Once we receive and process your return, we will issue a refund to the original payment method. Please note that it may take up to 5 business days for the refund to appear on your account. - If you have any questions or concerns about our return policy, please don't hesitate to contact us at [insert email address or phone number]. We are always here to help! Thank you for shopping with Nibbelz. We hope to continue to serve you today and in the future.