Herroepingsrecht | Recht van retour

(Gepubliceerd op 21.03.2023)

 

U heeft het recht uw bestelling tot 14 dagen na ontvangst zonder opgave van reden te annuleren. U heeft na annulering nogmaals 14 dagen om uw product retour te sturen. U krijgt dan het volledige orderbedrag inclusief verzendkosten gecrediteerd. Enkel de kosten voor retour van u thuis naar de webwinkel zijn voor eigen rekening. Deze kosten bedragen circa 7,25 per pakket, raadpleeg voor de exacte tarieven de website van uw vervoerder. Indien u gebruik maakt van uw herroepingsrecht, zal het product met alle geleverde toebehoren en – indien redelijkerwijze mogelijk – in de originele staat en verpakking aan de ondernemer geretourneerd worden. Om gebruik te maken van dit recht kunt u contact met ons opnemen via . Wij zullen vervolgens het verschuldigde orderbedrag binnen 14 dagen na aanmelding van uw retour terugstorten mits het product reeds in goede orde retour ontvangen is.

 

We are committed to providing our customers with high-quality products and exceptional service. To ensure that you are completely satisfied with your purchase, we have established the following return policy: - If you receive a damaged or defective product, please contact us as soon as possible at [insert email address or phone number]. We will arrange for a replacement product to be sent to you at no additional cost. - If you are not satisfied with your purchase for any reason, you may return it within 14 days of receiving your order. To initiate a return, please contact us at [insert email address or phone number] and provide your order number and the reason for the return. We will provide you with a return shipping label and instructions on how to return the item. When requesting a return inquire if your return qualifies for a free return shipping and our customer service agent will check this for you. - All returns must be in their original packaging and in the same condition as when they were received. We reserve the right to refuse a return if the item has been opened or used. - Once we receive and process your return, we will issue a refund to the original payment method. Please note that it may take up to 5 business days for the refund to appear on your account. - If you have any questions or concerns about our return policy, please don't hesitate to contact us at [insert email address or phone number]. We are always here to help! Thank you for shopping with Nibbelz. We hope to continue to serve you today and in the future.